Domestic Help

Our Support Workers are able to undertake the light duties that you would usually carry out on a regular basis such as:

  • Washing/ironing
  • Cleaning bath, toilet and shower
  • Cleaning kitchen and white goods
  • Running errands
  • Shopping
  • Meal preparation
  • Companionship

  • Vacuuming, dusting and polishing
  • Sweeping floors
  • Washing up
  • Escorting Appointments


  • Your Support Worker can also help with managing your fuel supplies, and help with other duties, subject to certain restrictions which will be discussed with you when your Support Plan is drawn up. 

Our care starts from £4.56. Please telephone for details.


Academic Support in Sunderland

Academic support provides a personal and practical approach to academic study and opportunities in Sunderland colleges and university.
We provide specialist academic support for students with a wide range of difficulties and disabilities.
The support we provide is person centered to the students’ needs and requirements assisting them to enjoy the whole academic experience.

Our academic support service includes: 

Note taking
Practical support
Library support
Sighted guide support
Social outings
Personal care
This list is not exhaustive.


Note: NMH Support Rates shown per hour in the table below.


Band 1 Support Assistants


Practical Support Assistant


Library Support Assistant






Workshop / Laboratory Assistant


Sighted Guide


Proof Reader


Band 2 Enhanced Support Assistants

Study Assistant


Examination Support Worker


Manual Note Taker




Personal Care

Personal Care in your own home

Our personal care services can help you with activities of daily living, which you would normally undertake for yourself, but are unable to due to illness, disability or frailty.

We ensure that we provide quality personal care services by:

  • Complying fully with the Support Plan developed with you
  • Ensuring a safe, sensitive, private and dignified care environment
  • Working with you to ensure that the services you are receiving meet your needs
    (any changes to your Support Plan will be made by discussing these changes with you first)


We can assist with all aspects of daily living tasks, including:

  • Washing
  • Bathing
  • Showering
  • Toileting
  • Dressing and undressing
  • Support with aids and appliances
  • Supervision of medication
  • Meal preparation
  • Cooking
  • Supporting to eat
  • Monitoring of safety


Preparation of Meals and Snacks

Your Support Worker can prepare your breakfast, your mid-day ­meal, evening meal or supper and any other snacks and drinks that you may need during the day. Your Support Worker will be able to sit with you while you have your meals for conversation or companionship purposes and clear your plate away if you wish.

All of our services are flexible and can be tailored to meet your individual needs.

Our Care service is available to:

• Older People 
• People with Sensory loss, including those with dual sensory impairment 
• People with Learning Disabilities 
• Children & Families 
• People with Physical Disabilities 
• The Family or Personal Carers of the above

• End of life\pallative care

• Complex Care


Independent Futures

Independent Futures was initiated in 2009 and continues to be a very successful enterprise which offers 24 hours support to individuals with learning disabilities, challenging behaviour, Autism Spectrum disorders, mental health issues, epilepsy and ADHD, to live an empowered and fulfilling life. 

The aim of Independent Futures is to provide individuals with a person centred approach to enable them to learn the necessary life skills to ensure greater independence in all areas of their life.  We also offer an outreach service to people living independently in their own homes, who may need a little support with self-care, medication, shopping, emotional support and community inclusion.

To date we have over 160 dedicated staff, supporting 32 service users living in their own homes, right across the Sunderland area and they range from single person accommodation to shared living.